Contact VISKO
In force from 7 November 2026.
Where's my order? Check the order status page with your order number and email, sign in to your account, or ask your assistant in ChatGPT or Claude.
Customer support
- Phone
- Hours
- Monday to Friday, 9 am to 5 pm Melbourne time, except Victorian public holidays. We aim to answer emails within 1 business day.
- Post
- Business
- , ABN
Please include your order number (6 characters, e.g. K7M2QX) when you write about an order.
Privacy questions: see our privacy policy. Prices, delivery, cancelling, refunds and faulty orders: see our terms of sale.
Problems and complaints
If something isn't right, email or call us first with your order number, and tell us what happened and what you'd like us to do. We'll reply within 1 business day and aim to resolve it within 10 business days. If your order arrived faulty or damaged, our terms of sale say what to send us and what your rights are.
If we can't agree, you can contact Consumer Affairs Victoria (1300 55 81 81) or the consumer protection agency in your state or territory.